It is widely acknowledged that ICE Claims® is the most comprehensive claims and supply chain management solution available on the market today. With implementation times as short as four months, you can start to realise your return on investments through reduced indemnity spend and lower administration costs.
Unlike many solutions where claims management is often only an add-on to policy administration, great thought has been put into ICE Claims to address the strategic issues of the day. From initial first notification of loss (FNOL), supplier management and customer self service, through to sophisticated financial management, reserving and negotiations ICE Claims is the ideal platform for end-to-end claims management. Features include:
- Intuitive FNOL module with fraud screening and detection functionality
- Automated rules based supplier management
- Supplier portal including remote data entry
- Sophisticated reserving, recovery & payment management module
- Comprehensive credit hire functionality
- User configurable business rules
- Insurer and policy holder portal for progress tracking
- Web notification of loss
- A fully integrated Electronic Case File
- Web service integration with insurer systems
- Integration with digital pen technology
- Interfaces to industry data bases
- Automated SMS messaging
